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28th Feb 2024 Taj Santa Cruise Mumbai

Meet us to share your CX Challenges Lets Talk!

About the event

Dive into a world where innovation meets impact at Mumbai's most anticipated customer experience event, brought to you by Digitup. This is not just an event; it's a beacon for those poised to shape the future of digital interaction, marketing, and commerce. We're rolling out the red carpet for a day filled with insights, strategies, and stories from the forefront of business transformation. Prepare to be enthralled from the moment you step in, with a lineup that reads like the who's who of the digital and customer experience realm. Hear firsthand from Satrajit Sen of ETBrandEquity as he sets the stage for a day of immersive learning and networking. But that's just the beginning. Imagine sitting front and center as Sanjay Khanna of AEBC Corp. India unravels the secrets behind Amex's agility in meeting evolving customer expectations. Picture the insights you'll gain as Vinod Kannan of Vistara shares the odyssey of unparalleled customer experience that has set Vistara apart in the aviation industry. The event further elevates as we bring you voices from giants like Salesforce, with Sonalika Sarna diving deep into digital experiences that reshape how we think about customer engagement. And with the digital transformation sphere ever-evolving, hear from leaders at PwC India and Cleartrip, who will share cutting-edge strategies and lessons from the frontline of business innovation. But why stop there? Delve into discussions on personalization and brand loyalty with Anvesha Poswalia of Unilever, learn from the coffee giant Starbucks' technology marvel Vipin Gupta, and explore conversational commerce's future with insights from industry disruptors. This event is more than a gathering; it's a milestone for anyone eager to harness the power of digital innovation to create memorable, impactful customer experiences. With Digitup at the helm, engage in an environment where the air buzzes with ideas, collaboration, and the potential to redefine industries. Don't miss this opportunity to connect with the minds behind Salesforce, Vistara, PwC India, Cleartrip, Unilever, and Starbucks, among others. It's a chance to network, learn, and be inspired by the best in the business. Join us in Mumbai for a day that promises to transform your perspective, strategy, and approach to digital excellence. Welcome to the future of customer experience. Welcome to an event that will chart the course for tomorrow's successes. Welcome, to the pinnacle of innovation and inspiration

A word from the masters of CX

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Are You Interested In The Event?

Who can apply for the event

  • You are a D2C/B2C brand

  • You are a key decision maker in D2C/B2C

  • You are interested to know what's happening in CX for your career

Other important factors

  • CX+ is a paid event

  • Invitation is solely decided by ET Brand Equity

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Watch Digitup's Take on CX

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Digitup's Past events

India Soft Event

23rd January 2023

India Soft Event

23rd January 2023

Indiasoft 2024, Delhi

The technology landscape is always evolving therefore we promote our team to engage in tasks that stimulate their cognitive abilities.

Startup India Event

24th November 2023

Startup India Event

24th November 2023